The plain-language rules.

Privacy policy

Dazzl is an app for staying close to the people you know and getting help through them. It is run by Saurabh Shukla ("we", "us"), S29/394, Rudra Apartment, Behind Shivpur Police Station, Varanasi, Uttar Pradesh 221003, India. This policy explains what we collect, why, and the choices you have. It follows India's Digital Personal Data Protection Act, 2023 and the Information Technology Rules.

One login with humSay

Dazzl and humSay are run by the same people and share one account system. If you have a humSay account, you can sign in to Dazzl with it, and your profile (name, username, photo), the people you follow, your chats and your blocks are the same in both apps. Deleting your account deletes it in both apps.

What we collect

• Account: your name, username, email address, password (stored scrambled, never readable), and that you confirmed you are 18 or older.
• What you share: posts, photos, short videos, voice notes, asks, answers, recommendations, journeys, thanks and messages.
• Your people: who you follow and connect with, how you know them, and who you have blocked or muted.
• Location, only if you allow it: your area, to show weather, festivals and help nearby. You can pick an area by hand instead.
• Device and app: app version, phone model and system version, a push notification token, and crash reports.
• What you do in the app: such as posts you open, keep or hide, so Home can show you more of what you like. This stays inside Dazzl.

Why we use it

• To run the app: show your posts to the people you chose, deliver messages and send notifications.
• To keep people safe: check reports, find spam and scams, and stop people who break the rules.
• To make Dazzl better: fix crashes and learn which features help.
• To follow the law, including answering lawful requests from Indian authorities.

We do not sell your data, and we do not show ads based on it.

Who can see what

You choose who sees each post: everyone, your people, close people, or people you pick. Your list of people is private; others only see how you are connected to them. Journeys use a pen name that is never shown next to your real name. Messages are seen only by the people in the chat.

Services that help us run Dazzl

These companies process data for us, only to provide their service:

• Supabase: stores accounts, posts, photos and messages.
• Google: Google sign-in (if you use it) and Firebase for push notifications.
• Sentry: crash reports, so we can fix problems.
• MET Norway: weather for the area you choose (only the area is sent, never who you are).

Some of these services may store data outside India, with safeguards as the law requires.

How long we keep it

We keep your data while your account is open. Just now posts disappear by the end of the day. When you delete your account, we delete your data within 30 days, except what the law makes us keep (for example, records needed for an investigation) for as long as it says.

Your rights

You can see and correct your details in the app, ask for a copy of your data, withdraw consent (for example, turn off location), delete your account, and complain to us or to the Data Protection Board of India. Write to privacy@dazzl.in. You can also name someone to act for you if you cannot.

Age

Dazzl is for people aged 18 and over. If we learn that an account belongs to someone younger, we delete it.

Changes

If we change this policy in an important way, we will tell you in the app before the change applies.

Terms of use

By creating an account or using Dazzl, you agree to these terms. Please read them; they are short.

Your account

• You must be 18 or older and use your real name. One person, one account.
• Keep your password safe. You are responsible for what happens on your account.
• Your Dazzl account is also your humSay account (one shared login).

Your content

What you post stays yours. You give us permission to store it, show it to the people you chose, and make copies needed to run the app (for example, smaller versions of photos). This permission ends when you delete the content or your account, except for copies others already saved in their chats.

You must have the right to post what you share, and it must follow the community guidelines below.

Help, asks and recommendations

Answers, recommendations and journeys come from other people, not from us. They are not professional advice. For health, legal, money or safety matters, talk to a qualified professional. Any deal you make with someone you found on Dazzl (a plumber, a tutor, a seller) is between you and them. Be careful with anyone who asks for money in advance.

What we can do

• Remove content or limit, pause or close accounts that break these terms or the law.
• Change or stop features. We will tell you about big changes in advance where we can.
• Act on lawful orders from Indian courts and government bodies.

Limits

We work hard to keep Dazzl running and safe, but we provide it "as is". As far as the law allows, we are not responsible for what other users post or do, or for losses caused by outages. Nothing here takes away rights you have under Indian consumer law.

Law and disputes

These terms follow the laws of India. Please write to us first, so we can try to fix the problem. If we can't, the courts of Varanasi, Uttar Pradesh will decide.

Community guidelines

Dazzl works because people trust each other. These rules protect that trust.

Also not allowed

Content that is illegal in India, misleading information that could cause harm, someone else's copyrighted work without permission, and selling weapons, drugs or other banned goods.

If something is wrong

Tap ⋯ on any post, answer, profile or chat and choose Report. Reports are private; the person is never told who reported them. We review reports, remove what breaks these rules, and may warn, pause or remove accounts. Serious cases may be reported to the police.

Grievance officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our grievance officer.

Name

Saurabh Shukla

Email

grievance@dazzl.in

Address

S29/394, Rudra Apartment, Behind Shivpur Police Station, Varanasi, Uttar Pradesh 221003

What happens next

• We confirm we received your complaint within 24 hours.
• We resolve it within 15 days.
• If it is about nudity, sexual content or someone pretending to be you, we act within 24 hours.

Please include your username, a link or description of the content, and what is wrong. If you are not happy with our answer, you can appeal to the Grievance Appellate Committee at gac.gov.in.

Delete your account

In the app

1. Open Dazzl and tap Me.
2. Scroll down and tap Settings.
3. Tap Delete account, read the warning, and type DELETE.
4. Tap Delete forever.

Without the app

Email support@dazzl.in from the email address on your account, with the subject “Delete my account”. We confirm it is you, then delete it within 30 days.

What is deleted

Your profile, posts, photos, videos, asks, answers, recommendations, journeys, messages and connections. Messages you sent may stay in the other person's chat. Anonymous reasons for leaving (if you gave one) and records the law makes us keep are not deleted.